Terms of business for LabelyPrint software licences

1. Introductory provisions

1.1. These terms of business govern the rights and obligations between IDENTIX SYSTEM s.r.o., Company ID: 24988430, file reference C 151294 kept at the Regional Court in Brno (the "Seller"), and the customer (the "Buyer") when purchasing licences to the LabelyPrint software.

1.2. The LabelyPrint software is intended exclusively for entrepreneurs, legal entities and self-employed individuals acting within their business activity.

1.3. Licences to the LabelyPrint software are not intended for consumers within the meaning of § 419 of Act No. 89/2012 Coll., the Civil Code.

1.4. The Seller reserves the right to reject an order from a customer who does not act as a business entity or does not hold a valid Company ID.

2. Order and conclusion of contract

2.1. The Buyer's order constitutes a proposal to conclude a contract.

2.2. The contract comes into existence at the moment the Seller confirms the order or issues a tax document.

2.3. The Seller reserves the right to reject an order without stating a reason.

2.4. The Buyer is responsible for the accuracy of the data provided in the order.

3. Subject of performance

3.1. The subject of performance is the granting of a licence to use the LabelyPrint software under the licence model chosen and set out in the LabelyPrint Licence Terms.

3.2. The delivery may in particular include:

• a licence key,
• access to download the program,
• access to updates for the period defined in the licence terms,
• other services expressly listed in the offer.

3.3. The scope of the user's rights to the software is governed by the LabelyPrint Licence Terms.

4. Price

4.1. Prices are agreed by mutual agreement of the contracting parties.

4.2. Unless stated otherwise, all prices are quoted excluding VAT.

4.3. The Seller reserves the right to unilaterally change prices. Any price change does not affect orders already confirmed.

5. Payment terms

5.1. Unless agreed otherwise in writing, all invoices are payable within 10 calendar days from the date of issue.

5.2. An invoice is deemed paid at the moment the full amount owed is credited to the Seller's account.

5.3. The Seller is entitled to request payment in advance.

5.4. The Seller is entitled to suspend delivery of the licence, updates or other services until all overdue obligations of the Buyer are fully paid.

6. Late payment

6.1. Should the Buyer be in delay with payment of an invoice, the Seller is entitled to charge statutory interest on late payment in accordance with the applicable laws of the Czech Republic.

6.2. In addition to statutory late-payment interest, the Seller is entitled to a contractual penalty of 0.05 % of the outstanding amount for every day of delay commenced.

6.3. Enforcement of the contractual penalty does not affect the Seller's right to full compensation for damages.

6.4. If the delay exceeds 30 calendar days, the Seller is entitled to:

• suspend access to updates,
• suspend the provision of related services,
• refuse further performance until all obligations are fully paid,
• demand immediate payment of all outstanding receivables not yet due.

6.5. The Buyer undertakes to reimburse the Seller for all costs incurred in collecting the receivable, including legal representation, collection services and court fees.

6.6. The Seller is entitled to a flat-rate reimbursement of collection costs in the amount of CZK 1,200 per unpaid invoice.

7. Delivery of the licence

7.1. The licence is delivered electronically.

7.2. Delivery is deemed fulfilled at the moment the licence key is dispatched or the installation files are made available to the Buyer.

7.3. The Buyer is obliged to promptly verify that the supplied access data works correctly.

8. Updates

8.1. Every newly purchased licence entitles the holder to automatic program updates for a period of 12 months from licence activation.

8.2. After this period expires, the Buyer may purchase the Support service.

8.3. The Support service entitles the holder solely to receive new versions and updates of the program.

8.4. The Support service does not include technical support, training, consulting or other service work.

9. Liability

9.1. The Seller's liability for defects and damages is governed by the LabelyPrint Licence Terms.

9.2. The Seller is not liable for lost profits, indirect damages or consequential damages arising from the use of the software.

10. Force majeure

10.1. The Seller is not liable for a failure to meet its obligations caused by circumstances of force majeure.

10.2. Force majeure includes, in particular:

• power outages,
• internet-connectivity outages,
• cyber attacks,
• natural disasters,
• epidemics,
• wars,
• acts of public authorities.

11. Confidential information

11.1. The Buyer undertakes not to disclose licence keys, activation data or other non-public information provided by the Seller to any third party.

11.2. Any breach of this obligation is considered a material breach of contract.

12. Governing law and dispute resolution

12.1. All legal relations between the Seller and the Buyer are governed by the law of the Czech Republic.

12.2. All disputes shall be resolved by the substantively and locally competent courts of the Czech Republic.

13. Final provisions

13.1. These terms of business take effect on the date of their publication.

13.2. The Seller reserves the right to unilaterally amend the terms of business.

13.3. The current version of the terms of business is always published on the LabelyPrint product website.